Senior Sales Reps Richard Smith, Martina Brugnoni, Janet Williams, and Kyle French on Casual Friday.

Currently YPC employs a total of 37 individuals in our YPC Call Center. Outside of our management team, this includes 19 Senior Sales Reps, 4 Senior Lead Generators, 2 Junior Reps, 10 Trainees, and 2 Sales Support. As we say all the time, this crew has the toughest job in the building because in order to be successful at an inside sales organization, you have to exercise a high degree of discipline! More than sales experience, we look more at a candidate’s personality when hiring for these various positions. We are able to sell throughout the entire country via a shared screen presentation which means our reps have to sit in front of a computer all day, wearing their headsets, “smiling and dialing”. This results in a fair amount of rejection, but the rewards make it all worth it! Our top rep for the past 4 years, Rob Bianchi states “It was tough back when I was getting started, but we have a product that I believe in. Every day I get to come to work and help people with growing their business on the internet. I feel like I’m making a difference and that’s pretty cool when we earn that level of trust.”

The culture in the YPC call center is important to keeping our reps motivated. Sales are celebrated every time you hear someone strike the “gong” and cheers erupt. Fun music plays throughout the sales floor, and various incentives keep the sales reps focused on their goal. “It’s a fun place to work”, states Martina Brugnoni. “There’s a lot of support from everyone and I actually look forward to coming to work every day. No two days are ever the same!”

At YPC Media, we love what we do, how about you? If you’re interested in learning more about sales opportunities, e-mail our Assistant Sales Manager, Carla Brugnoni at cbrugnoni@ypcmedia.com!